Herbert Hotel
161 Powell St
San Francisco, CA 94102-2203

Found 9 reports:

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

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We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

see full report...

We stayed at The Herbert Hotel on August 12th and 13th and I was covered in bed bug bites (which I have had before). I got a few the first night, but I foolishly tried to tell myself it had to be something else and stayed another night. The second morning I had about ten more swollen bites and by noon, I my body had swollen up to about 30 bites! Based on previous experience and the timing of how this happened, I am confident in what happened and I checked out early. I was in room 300. The room b

elow me had a note on the door about no pest control due to a person with sensitivities. When I told the hotel staff that I was bitten by bed bugs, they told me that they would look into it. Later, they told me they could not find any bed bugs and offered me 15% off my bill. Honestly, you couldn’t pay me to endure bites that bad. To think I paid money to experience that is disheartening. We treated our items with heat and then washed them to try to prevent carrying the bugs to other spaces.

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On the morning of Oct 18, 2009 in room #711 we found 3 bedbugs. This was confirmed by photos on the internet. The hotel staff confirmed that reports had been taken in the immediate past. We captured the 3 live bugs, placed them in a plastic bag and gave them to the staff member on duty that day. The hotel was reluctant to refund our money but ultimately did so. We have stayed at this hotel many times and were very disappointed that this incident occurred. But understanding the current epidemic w

e were not surprised.
Thank you for this website and all its information,
Susan Cox

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